FAQ – Hotel Crowne Plaza Zurich
Do you have questions about our offers, the hotel, prices? Here you will find answers and information on the most frequently asked questions.
Meetings & Seminars
How many seminar and meeting rooms does the Crowne Plaza Hotel in Zurich have?
The Crowne Plaza Zurich has a total of 11 meeting and seminar rooms with natural daylight and innovative technology.
You can find more information here under Meeting & Seminar Rooms.
How many people can be accommodated in the seminar rooms of different sizes?
Our seminar rooms are flexible in size and can thus be adapted to the size of the group. Here you will find an overview of the capacities of our seminar rooms.
Is there a personal contact person for the planning process?
Yes, one of our event staff will be happy to look after you from beginning until the end.
What technical infrastructure is available? Flipchart, beamer, etc.? What are the costs for the technology?
In each of our seminar rooms you will find: screen, projector, 1 flipchart, pens and paper. These are included in the price.
Can the lunch be put together yourself or are there predefined menus?
Our chef will be happy to present his seasonal menu suggestions for your event.
Is there a minimum number of people to book the seminar packages?
Yes, the seminar package can be booked for groups of 10 or more. You can find more information here. We will also be happy to advise you depending on the size of your group and the desired meeting room.
Are there seminar packages for half a day?
Yes, our half-day packages start from CHF 79.00 per person per day.
Weddings
How many people fit in your ballroom?
We can organise weddings for up to 350 guests. For more information, see Weddings.
Is it possible to have the apero outside?
Yes, in summer we offer you the possibility to have your aperitif on our sun terrace.
Can I put together the wedding menu myself?
Our chef offers you various menu suggestions. If required, an appointment can be made to discuss further options.
Can the wedding guests stay overnight at a special rate?
Yes, your guests are invited to stay in one of our hotel rooms at a special rate. Please contact the dedicated Crowne Plaza staff member organising your wedding.
Is there a personal contact person for wedding and event planning?
Yes, one of our event staff will be happy to look after you from the beginning until the end.
Will the table decorations be provided or can I bring them myself?
Both options are possible. We also welcome your ideas and input on our proposals.
Is it possible to bring the wine yourself?
Yes, but additional charges apply. The tap fee per bottle is CHF 35 per bottle of wine or spirits.
Is it possible to bring the dessert yourself?
Yes, if you would like to bring your own wedding cake, this is of course possible.
Hotel
When is Check-In / Check-Out?
Guaranteed Check-In starts at 14:00 and Check-Out is until 12:00.
Early Check-In and late Check-Out are possible depending on availability, but must be arranged with our reception on that day. There may be a fee for early Check-In or late Check-Out.
Do you have parking spaces? How much does parking cost?
We have 550 underground parking spaces.
With overnight stay:
CHF 35.00 per night, IHG members CHF 29.00 per night
Public parking garage:
1 hour CHF 3.-
2 hours CHF 7.-
3 hours CHF 10.-
every additional hour CHF 2.-
Gym / Pool / Sauna: Entry age & opening hours
Children under the age of 16 are not permitted to enter the Holmes Place Health Club Crowne Plaza. From 16 years of age, entry is only permitted with parental guidance.
Opening Hours:
Monday to Friday: 06:30 - 22:00
Saturday and Sunday: 09:00 - 20:00
Please note the special opening hours on public holidays on the website.
You can find more information here.
Do I get a Twin or Queen bed?
When booking a Standard or Superior room, you can tell us your bed preference. We do have both, Twin or Queen bed rooms. The room category is guaranteed, the bed type is upon availability. We will do our best to meet your wishes.
Is breakfast included?
It depends on what rate you have booked. When booking a room and on your reservation confirmation you will always see whether breakfast is included or not.
What is the equipment of your rooms?
You can find all information on room facilities here.
Do you have connecting rooms?
We do have a few connecting rooms. We do never guarantee them as they are upon availability. Please let the reception know your wishes and they will do the best to meet them. If a connecting room is not available, we will try to allocate the rooms close to each other.
Can the luggage be stored at the hotel?
If your room is not yet ready on the day of arrival or you would like to leave your luggage with us after your departure, you are welcome to do so. We will store your luggage free of charge in our luggage room.
How do I reach Zurich City Center or the Lake from the Hotel?
To Zurich City Center
Albisriederplatz tram stop near Hotel
Tram no. 3 (Direction Klusplatz)
Get off at Bahnhofplatz/HB (8 stops)
Back to the Hotel
Tram no. 3 (Direction Albisrieden)
Get off at Albisriederplatz
To Zurich Lake
Albisriederplatz tram stop near Hotel
Tram no. 2 (Direction Bhf. Tiefenbrunnen)
Get off at Bürkliplatz
Back to the Hotel
Tram no. 2 (Direction Schlieren, Geissweid)
Get off at Albisriederplatz
Location
Where is the hotel located? What is the best way to reach it?
The Crowne Plaza is between Albisriederplatz and the Letzigrund Stadium, at Badenerstrasse 420.
From the main station you can reach it by tram no. 3 direction Albisrieden. If you get off at Albisriederplatz, it is only a few minutes' walk.
From the Hardbrücke you can take any bus that goes to Albisriederplatz. From there it is only a few minutes' walk.
From the airport it is best to go to the main station and take tram 3.
You can find further information here.
Do you offer an airport shuttle service?
We do not offer Airport Shuttle Services.
Public Transport System is very fast and efficient.
The best options to get to the hotel are:
Public Transportation:
From the Airport to Zürich Main station by Train
Then with the Tram No. 3 Direction "Albisrieden" for 8 stops until Albisriederplatz (200 meters from the hotel)
Tickets cost CHF 6.80
Duration ca. 30 - 45 Min.
Taking a Taxi from the Airport:
Prices are about CHF 50.- to 80.-
Duration depending on traffic around 30 Min.